HospitalLink is your hospital's live line to EMS — inbound unit ETAs, transfer boards, discharge transport, and integrated patient charting, connected straight to RescueLink dispatch.
HospitalLink surfaces just the parts of RescueLink your teams touch — the arriving units, the boards, the charts, and the transport you book back out — without asking anyone to learn a dispatch console.
Every EMS unit en route shows a live, GPS-driven ETA from RescueLink dispatch — so your ED knows exactly what's coming and when.
Inbound, outbound, and inter-facility transfers on one shared board. Charge nurses, case managers, and the transfer center all see the same picture.
Flag a patient for discharge, book EMS transport, and track the unit to the door — all from the portal, without the phone tag.
Requests drop straight into RescueLink CAD with closest-unit routing and automatic crew notification. No calls, no relaying, no double entry.
Inbound ePCR and prior-care data (NEMSIS 3.5.1) flow into the portal, so handoffs happen with the record already attached.
Assign each arriving patient to a bay or bed on the board — the crew sees exactly which door they're headed to before they roll up.
HospitalLink is the hospital-facing portal into RescueLink. Your teams work in HospitalLink; EMS works in RescueLink; both move on the same live data.
Charge nurses, case managers, and the transfer center — watching inbound units and booking outbound transport.
Secure, real-time sync — transfer boards, ETAs, charting, and discharge requests moving between hospital and field.
CAD / dispatch, GPS-tracked units, and NEMSIS ePCR — the crews and dispatchers on the road.
A discharge you flag in HospitalLink becomes a dispatch in RescueLink. An ambulance en route in RescueLink becomes a live ETA on your board. Same data, two doors.
Discharge transport usually means phone calls, callbacks, and no idea when the ride will actually show. HospitalLink turns it into four steps you can watch from the board.
Mark a patient ready and set the destination — home, SNF, or another facility.
One tap sends the request into RescueLink CAD with pickup, level of service, and timing.
Closest-unit routing picks a crew and confirms back to your board automatically.
Watch the unit's live ETA to pickup — so the patient is ready when the crew arrives.
HospitalLink runs on the same HIPAA-aligned infrastructure as RescueLink — role-based access so people see only their patients, and a full audit trail behind every action.